Service map

Service point page

Urban Environment Division, Customer Services

Municipal service, Urban Environment Division, City of Helsinki. Source:

Contact information

  • Työpajankatu 8, 00580 Helsinki


  • +358 9 310 22111 (call)

    Phone number:

  • No email provided


  • Home page (new tab)

  • Valid for the time being: - Mon 12.00-15.00 - Tue-Wed 8.30-12.00 - Thu-Fri 12.00-15.00 - Sat-Sun - Closed

    Opening hours:

  • Our telephone service +358 931022111 is open Mon-Thu 8.30-16.00 and Fri 12.00-15.00.

    Opening hours:

  • Please note that the earliest time you can get a shift number is 11.00 on Mondays, Thursdays and Fridays. At the Building Control Services Archives, customers are received on Fridays by appointment.

    Opening hours:

  • After-hour notifications about dangerous street damage tel. +358 9 310 39310. (Please do not send feedback or questions related to winter maintenance or vehicle removal to this number.)

    Opening hours:

  • Our on-call Parking Enforcement service is available at tel. +358 9 310 70014, Mon-Thu 16.00-20.00, Fri 8.15-12.00 and 15.00-20.00, Sat 10.00-15.30, and Sun 11.00-17.00

    Opening hours:

  • Look at the route to this place (New tab. The HSL Journey Planner is not an accessible service)

Web sites

  • Contact us (new tab)

Electronic services

  • Signing a long-term lease agreement (new tab)

  • Apply for a demolition permit or submit a demolition notice (new tab)

  • Notification on transfer of leasehold (new tab)

  • Report an illegally parked vehicle (new tab)

  • Terminate a resident parking permit (new tab)

  • Extend the validity of a resident parking permit (new tab)

  • Karttakori (new tab)

  • Claim for rectification of a decision on the reimbursement of vehicle removal costs (new tab)

  • Buy your first resident parking permit (new tab)

  • Urban Environment Division's customer service (new tab)

  • Update the address on a resident parking permit (new tab)

  • Update your license plate number on a resident parking permit (new tab)

  • Extend the due date of a parking fine (new tab)

  • Contest a parking fine (new tab)

  • Vastaavan työnjohtajan hyväksyminen (new tab)

Map. Currently map information is only accessible visually.