Service point page
Urban Environment Division, Customer Services
Municipal service, Urban Environment Division, City of Helsinki. Source: www.hel.fi
Contact information
Työpajankatu 8, 00580 Helsinki
+358 9 310 22111 (call)
No email provided
Home page (new tab)
Valid for the time being: – Mon 12.00-15.00 – Tue-Wed 8.30-12.00 – Thu-Fri 12.00-15.00 – Sat-Sun closed training day: May 23, 2025 closed
Our telephone service +358 931022111 is open Mon-Thu 8.30-16.00 and Fri 12.00-15.00.
Please note that the earliest time you can get a shift number is 11.00 on Mondays, Thursdays and Fridays.
At the Building Control Services Archives, customers are received on Fridays only by appointment.
After-hour notifications about dangerous street damage tel. +358 9 310 39310. (Please do not send feedback or questions related to winter maintenance or vehicle removal to this number.)
Our on-call Parking Enforcement service is available at tel. +358 9 310 70014, Mon-Thu 16.00-20.00, Fri 8.15-12.00 and 15.00-20.00, Sat 10.00-15.30, and Sun 11.00-17.00 (urgent enforcement requests only)
Look at the route to this place (New tab. The HSL Journey Planner is not an accessible service)
Web sites
Arriving at Työpajankatu 8 (pdf) (new tab)
Contact us (new tab)
Electronic services
Allekirjoita pitkäaikainen vuokrasopimus (new tab)
Apply for a demolition permit or submit a demolition notice - Apply for a permit or submit a notice (new tab)
Ilmoita vuokraoikeuden siirrosta - Hae siirron kirjaamista Maanmittauslaitokselta (new tab)
Report an illegally parked vehicle (new tab)
Karttakori - Sähköinen asiointi (new tab)
Claim for rectification of a decision on the reimbursement of vehicle removal costs - View the vehicle transfer information and make a rectification claim (new tab)
Buy a resident parking permit, extend its validity or edit its details - Buy a permit, extend its validity or edit its details (new tab)
Urban Environment Division's customer service - Feedback form (new tab)
Extend the due date of a parking fine by 30 days (new tab)
Contest a parking fine - View the parking fine information and make a rectification claim (new tab)
Tilaa maalämpökaivon ennakkoselvitys (new tab)
Learn more about applying for a planning permission for minor construction for geothermal heat wells - Geothermal heating on the City of Helsinki website (new tab)
Vastaavan työnjohtajan hyväksyminen - Nimeä vastaava työnjohtaja (new tab)
Meddela om överföring av arrenderätten - Ansök om inskrivning av överföringen hos Lantmäteriverket (new tab)
Underteckna långtidsarrendeavtalet - Underteckna av långtidsarrendeavtalet (new tab)
Notification on transfer of leasehold - Applying for registration of the transfer from the National Land Survey of Finland (new tab)
Signing a long-term lease agreement - Sign a long-term lease agreement (new tab)