Service map

Accessibility details

Accessibility detailsSummary page (new tab)

• The route to the main entrance

  • The accessible parking space is located outdoors under 10 m from the entrance. The width of the parking space is at least 3.6 m.

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.

  • The route to the entrance is smooth and sufficiently wide and illuminated.

• The main entrance

  • The entrance stands out clearly and is illuminated.

  • In connection with the entrance, there are at least 4 steps, with handrails on both sides.

  • The doors connected to the entrance stand out clearly. The door is heavy or otherwise hard to open.

  • The entrance has thresholds over 2 cm high.

• In the facility

  • The customer service point is on the entrance floor.

  • The customer service point has 3 floors. For moving around, there is a lift, the door is heavy. Size of the elevator: 88 cm (the door) and depth 135 cm

  • The waiting room of the customer service point has no queue number system. The customers wait standing up.

  • The customer service point has a fixed induction loop marked with the appropriate international symbol.

  • The customer service point has a toilet marked as accessible on the same floor. The door is too narrow and cannot be easily opened and closed. One or both sides of the toilet seat lack a support rail.

• The entrance "Accessibility ramp from Porthaninkatu"

  • The pick-up and drop-off area is located in the vicinity of the entrance.

  • The route to the entrance is narrow and illuminated.

  • There is a steep slope on the passage.

  • The entrance stands out clearly and is illuminated.

  • The entrance has a ramp over 6 m long without an intermediate landing, with handrails on both sides.

  • The doors connected to the entrance stand out clearly. The door opens automatically with a motion sensor.

  • The customer service point is on the same floor as this entrance.