Service map

Accessibility details

Accessibility detailsSummary page (new tab)

• The route to the main entrance

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.

  • The route to the entrance is smooth and sufficiently wide and illuminated.

• In the facility

  • The customer service point is located on floor 2.

  • For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)

  • The customer service point has directions to the different facilities.

  • The doors in the customer service point stand out clearly. The glass doors have contrast markings.

  • The waiting room of the customer service point has no queue number system. The customers wait standing up.

  • The customer service point has a portable induction loop.

  • The customer service point has a toilet marked as accessible on the same floor. The toilet door cannot be easily opened and closed.

• The entrance "alternative entrance"

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.

  • The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.

  • The entrance has thresholds over 2 cm high.