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Urban Environment Division, Customer Services

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Municipal service, Urban Environment Division, City of Helsinki. Source: www.hel.fi

Contact information

  • Työpajankatu 8, 00580 Helsinki

    Address:

  • +358 9 310 22111 (call)

    Phone number:

  • No email provided

    Email:

  • Home page (new tab)

  • Valid for the time being: – Mon 12.00-15.00 – Tue-Wed 8.30-12.00 – Thu-Fri 12.00-15.00 – Sat-Sun closed

    Opening hours:

  • Our telephone service +358 931022111 is open Mon-Thu 8.30-16.00 and Fri 12.00-15.00.

    Opening hours:

  • Please note that the earliest time you can get a shift number is 11.00 on Mondays, Thursdays and Fridays.

    Opening hours:

  • At the Building Control Services Archives, customers are received on Fridays only by appointment.

    Opening hours:

  • After-hour notifications about dangerous street damage tel. +358 9 310 39310. (Please do not send feedback or questions related to winter maintenance or vehicle removal to this number.)

    Opening hours:

  • Our on-call Parking Enforcement service is available at tel. +358 9 310 70014, Mon-Thu 16.00-20.00, Fri 8.15-12.00 and 15.00-20.00, Sat 10.00-15.30, and Sun 11.00-17.00 (urgent enforcement requests only)

    Opening hours:

  • Look at the route to this place (New tab. The HSL Journey Planner is not an accessible service)

Events

Here you can find information about events provided by the unit

    Web sites

    • Arriving at Työpajankatu 8 (pdf) (new tab)

    • Contact us (new tab)

    Electronic services

    • Allekirjoita pitkäaikainen vuokrasopimus (new tab)

    • Apply for a demolition permit or submit a demolition notice - Apply for a permit or submit a notice (new tab)

    • Ilmoita vuokraoikeuden siirrosta - Hae siirron kirjaamista Maanmittauslaitokselta (new tab)

    • Report an illegally parked vehicle (new tab)

    • Karttakori - Sähköinen asiointi (new tab)

    • Claim for rectification of a decision on the reimbursement of vehicle removal costs - View the vehicle transfer information and make a rectification claim (new tab)

    • Buy a resident parking permit, extend its validity or edit its details - Buy a permit, extend its validity or edit its details (new tab)

    • Urban Environment Division's customer service - Feedback form (new tab)

    • Extend the due date of a parking fine by 30 days (new tab)

    • Contest a parking fine - View the parking fine information and make a rectification claim (new tab)

    • Tilaa maalämpökaivon ennakkoselvitys (new tab)

    • Learn more about applying for a planning permission for minor construction for geothermal heat wells - Geothermal heating on the City of Helsinki website (new tab)

    • Vastaavan työnjohtajan ilmoittaminen - Hae työnjohtajaksi (new tab)

    • Signing a long-term lease agreement - Sign a long-term lease agreement (new tab)

    • Notification on transfer of leasehold - Applying for registration of the transfer from the National Land Survey of Finland (new tab)

    • Meddela om överföring av arrenderätten - Ansök om inskrivning av överföringen hos Lantmäteriverket (new tab)

    • Underteckna långtidsarrendeavtalet - Underteckna av långtidsarrendeavtalet (new tab)

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